Join Now

Frequently Asked Questions

The Adobe Muse templates and widgets available on Muse-Themes.com were built to provide a framework for you to build upon and customize to your liking. They have been tested on the major browsers (desktop / mobile / tablet) for compatibility as well as functionality.  Select a question below for more information.

 

GETTING STARTED:

 

ACCOUNTS / MEMBERSHIPS:

 

FEATURES & FUNCTIONALITY

 

TROUBLESHOOTING:

 

What is Adobe Muse

Adobe Muse is web design software that allows you to design websites and publish them without writing code. Adobe Muse is a subscription-based service and is distributed as part of Adobe’s Creative Cloud.

BACK TO TOP

What is an Adobe Muse template? How does it work?

A template, or theme, is a ready-made website built using Adobe Muse, complete with graphics, fonts, widgets, and images. An Adobe Muse Template can be opened directly in Adobe Muse and users can modify any elements, as well as publish directly without writing any code.

BACK TO TOP

What is needed to use your Adobe Muse templates?

All you will need is a current Adobe Muse subscription and a basic understanding of how to use Adobe Muse.

BACK TO TOP

I’m brand new to Adobe Muse – are your products for me?

Absolutely! In fact, many of our users tell us that MuseThemes has been critical to their overall understanding of Adobe Muse. You only need a basic knowledge to work with our templates and widgets, and we are here to make your life easier.

BACK TO TOP

 

Are you affiliated with Adobe?

We are not officially affiliated with Adobe, but we are excellent friends. Adobe strongly supports our products, and we have, in fact, built many of the official Adobe Muse demo assets.

BACK TO TOP

Your price seems too good to be true, what’s the catch?

No catch, scout’s honor!

We don’t believe you should pay more for our templates and widgets than you pay for Adobe Muse. If Adobe can pay an entire team of engineers to build this great product, why should you pay more for our templates and widgets? As a small business ourselves, we want to provide a cost-effective solution to other small businesses and freelancers.

BACK TO TOP

Can I remove the MuseThemes credit in the footer of my website?

Feel free to modify the template as you see fit.

However, we do have an Affiliate Program that will give you cash for referrals. Using our Affiliate Program Widget, you can include your personalized affiliate link within the MuseThemes logo, ensuring you get credit for any purchases that come through you. Check out the program for info on how to set this up: http://www.muse-themes.com/pages/affiliates.

BACK TO TOP

Do your templates include images?

We typically source original, distribution-permitted images and include them with our templates. Unlike many other template sites, which use placeholder images (making editing difficult), what you see in our preview links is exactly what you get. In special cases where we can not distribute the images, we will specify this on the template preview page.

In the event of a photo copyright violation, Muse-Themes.com must be notified and will remove the photos immediately. These photos should not be saved, copied or redistributed in any way.

BACK TO TOP

What file format do templates come in?

The template files are downloaded as .zip files with all linked assets included. Once you unzip this, the Muse file itself is a standard .muse extension.

BACK TO TOP

I’ve never worked with Adobe Muse before - can you give me the basics?

We recommend visiting the Adobe TV website for Adobe Muse tutorials and training videos, as well as the Adobe Support Forum and community feedback systems for additional information: https://forums.adobe.com/community/muse.

As well, check out the Lynda.com tutorials available from MuseThemes founder, Steve Harris. In his Lynda.com courses, Steve takes you through his unique process for designing a portfolio site in Adobe Muse, as well as building a mobile site. Learn more at Lynda.com.

BACK TO TOP

Where is your membership option?

The membership option is unfortunately no longer available. In 2024, updates operating system updates on both Mac and PC have created conflicts with the Muse app, and it is not functional for most people on modern, updated computers. The Muse app is also difficult to acquire through Creative Cloud. Since it's so difficult to access Muse, it just doesn't seem reasonable to offer a membership that relies on access to software that can't be accessed for most people.

BACK TO TOP

Where can I download my invoice/receipt?

Receipts are sent automatically via email when you signup. To download a PDF copy, click on the “billing portal” link included with your signup email. If you have trouble accessing this link, send us an email at http://www.muse-themes.com/pages/contact and we can send it your way.

BACK TO TOP

Can I buy a single widget or template?

Single product purchases are no longer available. We've streamlined our product offering to include only our widget bundle containing 250+ widgets. Note that Stacks and Wireframes are also no longer available.

BACK TO TOP

What is happening to the membership I'm currently paying for?

As of April 2025, new memberships are no longer available to purchase. Existing memberships will automatically cancel at the end of the membership term. Feel free to continue to use any widgets, templates, or other products you've downloaded for as long as you like.

BACK TO TOP

How do I change the profile picture on my account?

If the picture you would like to change is in the right-hand corner of the MuseThemes page when you login, then the picture is actually being pulled from another site called Gravatar. This site links to multiple others and provides your profile picture (e.g. blog posts or comments). You can change your profile picture by logging in to Gravatar and editing your profile.

BACK TO TOP

How do I modify the graphics, text, and links in a template file?

All graphics, text, and links can be changed directly in the Adobe Muse file. In cases where a logo or texture is linked to an external image file, you may relink it to a different graphic you have in mind or simply modify the original graphic and update the asset in Adobe Muse(think “Update Links” in InDesign).

Text is based on established paragraph styles, however you may modify them as you see fit. The fonts are pulled straight from the Adobe Typekit library and are available directly in Adobe Muse.

BACK TO TOP

How do I edit the mobile/tablet versions of your templates?

All of our templates come complete with mobile versions and some come with a tablet version. To edit either version for your site, click the “Phone” or “Tablet” layout buttons in the “Plan” view in Muse.

BACK TO TOP

When I open a template I receive a warning about “Missing Assets” - how do I fix this?

Assets are included with each template, but must be relinked in Adobe Muse when transferring files to a new computer. The instruction document included in the .zip template file contains more detailed instructions.

BACK TO TOP

How can we add blogs to our Adobe Muse sites?

Blogging isn’t currently available directly in Adobe Muse, but can be achieved with third-party services. Check out Tumblr or Nabble, which use embedded HTML and can be used in your Adobe Muse site. We are currently working on a better solution to make this easier for you.

BACK TO TOP

Do your widgets require specific hosting providers?

Although we don’t release widgets that require specific hosting (e.g. Business Catalyst), some of our widgets do require you to signup with a third-party system (e.g. Swiftype or Shoplocket). Most of the third-party systems we use are free to signup.

BACK TO TOP

How do I add a content management system to my Adobe Muse website?

Third party services such as Surreal CMS can be integrated by editing the code in Muse (not recommend for novice users). Adobe-based services such as Business Catalyst and InBrowser Editing are no longer supported by Adobe.

BACK TO TOP

How do I use Google Analytics with the templates?

Google Analytics tracking codes can be quickly implemented by adding them to the "HTML for <head>" section in your site properties.

Click here for information on implementing the Google tracking code: https://support.google.com/analytics/answer/1008080?hl=en

BACK TO TOP

Will my site be compatible with any future updates to the Adobe Muse software?

Existing templates will be updated to the latest version in the online store and republished for purchase. Users who have existing, published sites based on previous versions of MuseThemes templates will simply update their version of Adobe Muse, and republish the site themselves.

Updates (such as bug-fixes) to the templates will be available to the existing customers on an ongoing basis, and will be notified via email when a new version is ready for download.

BACK TO TOP

How do I get support for my templates and widgets?

Check out our YouTube channel for training videos on templates, widgets, and other tips for using Adobe Muse: https://www.youtube.com/user/VisualArms.

Our Widget Vault also offers information and video overviews for all Toolbox items: http://widgets-musethemes.businesscatalyst.com/index.html

If you can’t find what you are looking for send us an email here http://www.muse-themes.com/pages/contact.

BACK TO TOP

Where can I find training videos for templates and widgets?

Visit our YouTube channel for all training videos created by MuseThemes: http://www.youtube.com/user/VisualArms

Visit our video training page for tutorials on our widgets: http://www.muse-themes.com/pages/video-training

Check out the Lynda.com training series by MuseThemes founder, Steve Harris, for Adobe Muse and more general training videos: http://www.lynda.com/Steve-Harris/1539579-1.html

BACK TO TOP

Why am I getting duplicate widgets when I install a widget bundle a second time?

Each time we introduce a new widget into our Toolbox or Widget Library, you will need to install the file(s) again to ensure you have the latest and greatest widgets. In order to avoid duplicates, your old Toolbox or Widget Library must be deleted before installing the new version. We recently introduced version numbers to our Toolbox folder to avoid any confusion.

BACK TO TOP

When I open a template I receive a warning about “Missing Assets” - how do I fix this?

Assets are included with each template, but must be relinked in Adobe Muse when transferring files to a new computer. The instruction document included in the .zip template file contains more detailed instructions.

BACK TO TOP

 

 

Trusted by Web Design Business Pros

Join now to grow from our entire library of templates, widgets, and tutorials Join Now